Lennart Overkamp, Katy Downey, Theodora Kyrgia, Jan de Wit, Nicolas Batalas, Dr. Laury Quaedackers, Dr. Sebastiaan Overeem, Prof. Panos Markopoulos
My Contribution:
Requirements Gathering | Idea Generation | Wire Framing
Introduction
When a person is diagnosed with Narcolepsy this has a large impact on their lives.
The disease is recognized by a large range of symptoms. Which are present in different combinations per person. One the patient has suitable medication the doctor will only see a patient once or twice a year. While some of the symptoms might slowly increase over time this might not be remembered by the patient while in the interview with the doctor. Therefore a tool in which you can monitor symptoms daily is a desired.
Vision
An app that helps patients monitor their day to day sympthoms in an easy manner.
Mission
The aim of this project was to develop an app which allows Narcolepsy patients to monitor and report their symptoms on a daily basis.
Action Process
Literature review
Literature review taught me that there is a large range of symptoms that are associated with Narcolepsy. Having them all to be reported daily would take up a lot of time, for a monitoring tool.
Client meetings
In client meetings, I was able to discuss my findings and in collaboration with the doctor, we defined a list of 12 symptoms that would be monitored on a daily basis.
User research
As part of the user research, I was present at the doctors when he saw patients who were diagnosed with narcolepsy. In this visit, it became apparent that each patient has their own unique combination of symptoms that are more present than others. The visit also gave me insight into the frequency of the annual doctor’s visit and the value that it has for the doctor and the patient. The doctor likes to get as much information about the last year as possible to help with proper medication. While the patients in some cases like to be reassured they are doing fine.
Requirements and guidelines
The aforementioned research resulted in a set of requirements and guidelines for the application. The requirements were on the number of parameters to be reported and on the frequency of reporting the parameters.
Idea generation
In the idea generation phase ideas were generated to see which type of reporting activities would work the best and be the easiest to use.
Customer journey of the app.
Initial designs for setting up the app.
Concept development
This led to a concept in which patients could select which symptomes they would like to monitor and report upon. This was developed into an app and tested with narcolepsy patients.
Result
The results is the Narcolepsy Monitor app which is available in the App Store and in the Google Play store. Currently the Narcolepsy Monitor is being used by patients with narcolepsy to monitor their symptomes on a daily basis.